Vision/Mission | Mgmt Staff | Testimonials
About Us: Vision and Mssion
VISION:
Gymnastics With A Plus:
Gymnastics for fun
Gymnastics for sport
Gymnastics for life
MISSION:
To provide an intense gymnastics experience that strengthens the mind and body so that each member of the Starr Gymnastics Community can attain their utmost athletic and personal potential.
STATEMENT OF VALUES
COMPANY VALUES:
Our Community:
Starr Gymnastics values the contribution of each individual member and strives to consistently exceed the needs and expectations of our customers.
Our Image:
Everything from the look and cleanliness of the facility to the appearance and attitude of the staff must always reflect professionalism, diversity and creativity.
Our Program:
We create, develop and tailor every aspect of our business in order to foster an environment of success for athletes of any age or ability.
MANAGEMENT VALUES:
Communication:
Starr Management believes in open, honest and clear communication with all members of the Management Team, all staff and customers alike.
Effective Decision Making:
We agree to remain open minded in the face of new challenges. We are flexible and willing to take suggestions and use constructive feedback to bring us closer to achieving of our goals. We will also agree to examine all options and consider all suggestions before making decisions that will directly impact our organization. We also agree to search relentlessly for new ways to achieve our goals more efficiently.
Growth and Development:
It is paramount that our resources and attention be focused on a constant forward momentum of our organization. Our success paves our way forward, while our failures provide us with tools and learning experiences to speed up our journey.
Leading By Example:
Starr Management must at all times be the embodiment of a successful organization. They are the ambassadors of the Program, Image, and Community of Starr. They must strive to provide the very best to all aspects of the business through their presence, work ethic, skills and energy.
ADMINISTRATION VALUES:
Customer Driven Approach:
Starr Administration will strive to consistently exceed the expectations of all members and potential members. They will also agree never to turn away members or potential members, but will remain open-minded and flexible to all requests. They will strive to exemplify the Vision and Mission of Starr by being a strong ambassador for the energy and professionalism of our organization.
Dedication and Responsibility:
The Administrator takes ownership for their position. There is always a commitment to providing exceptional customer service while maintaining a clean and organized image for our organization. They will strive to improve the quality of the overall Starr experience for each member through their position and responsibilities.
Resourcefulness:
Every interaction with a member or potential member must be recognized and used as a promotional tool. Every effort must be made to ensure that Starr Gymnastics is well received and well known within the community. Also, free time must be used to improve the quality of service we offer or to maximize on our potential for growth and development as an organization.
STAFF VALUES:
Program Excellence:
The Starr Staff will at all times fulfill their duties and offer a superior program to the very best of their abilities. They will plan, scan and act to ensure that they are consistently exceeding the expectations of our customers. They will strive to have an excellent program (class, party, camp session, satellite school program) on every occasion and they will work to ensure that every participant leaves happy, feeling positive about gymnastics and Starr.
Image Excellence:
The staff will at all times be conscious of their words, appearance and actions whenever they are in or around any Starr Gymnastics facility. They will strive to "look" and "act" the part of a "Starr Coach" or "Starr Entertainer" for the full duration of their program and they will complete all duties with positive energy and enthusiasm. They will also be conscious of their important status within the community and will strive to present themselves in a manner that reflects the Vision and Mission of Starr Gymnastics at all times.
Communication Excellence:
The staff agrees to communicate their comments, concerns, needs, ideas and suggestions to the Starr Management Team using the proper channels. There will always be the intent of improving the quality of programs offered at Starr Gymnastics for the customers and staff. All constructive feedback will be followed by suggestions and potential solutions to be considered by Management. All communication is made with respect and with the understanding that Management decisions must be obeyed and upheld at all times.